Do you dread opening the mail or answering the phone?
If you’re finding yourself dreading opening the post or answering the phone in case it’s a creditor trying to contact you then it’s time to take action. You are not alone; this is the point when most of our clients contact us to help, so never feel that it is too late to improve the situation.
How can McAlister & Co help?
Creditors now have to be much more careful about ensuring that they contact debtors in a fair and reasonable manner and without harassment. As is often the case, communication is key. Creditors will continue to call you and write letters if you do not respond. However, if you answer the calls and reply to the letters, informing them that you have instructed McAlister & Co and are taking advice and that we will be in contact with them, it is considered harassment to continue contacting you on a very frequent basis. If they do persist you can give them our number and ask them to contact us directly.